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Our response to the Coronavirus pandemic

Our response to the Coronavirus pandemic

Our response to the Coronavirus pandemic


The Covid19 pandemic is creating very challenging circumstances for the whole community. Prestantia Health delivers medical care to people in residential aged care, disability homes and housebound people with complex and chronic conditions. Prestantia Health's response to Covid19 is guided by the complex mix of Commonwealth Policy, Territory policy, aged care facilities policies and protocols, our own policies and protocols, concerns for occupational health and most importantly, concern for our patients. Our response is a proportionate one, which may change based on emerging guidance.



We will try and deal with as many matters as possible by video conferencing or telephone.

This will help reduce unnecessary contact and support social distancing and isolation initiatives.  Telehealth items will be funded for eligible people by utilising recently introduced Medicare item numbers.


Face to face consultation

We will only arrange a face to face visit for patients who are unable to be safely managed by video conferencing.

By minimising non-essential contact we reduce the risk for those who do need a face to face consultation.  Furthermore, appropriate infection control practices will further reduce risk.


Case conferencing

We will continue to collaborate with colleagues using virtual case conferencing and telephone and video links to communicate with relatives where necessary.


We recognise this represents a different way of providing care.  It is important we all play our part in trying to reduce the spread of Covid19.  We appreciate your cooperation and support.


Prestantia Health

℅ Next Practice Deakin

Suite 2, 4 Makin Place

Deakin ACT 2600


T: 02 6113 0188
F: 02 6147 0311

Prestantia Health

Forde Suites
1st Floor (Units 8-10)
26 Francis Forde Boulevard
Forde, ACT 2914

T: 02 6113 0188
F: 02 6147 0311